Suddenly I'm "Unable to write the email to the mailbox...."

I've been running Thunderbird 145.0 very smoothly under W11 since 145 was released on esr. 24 hours ago, after making no changes to any software at all, I found that the … (tuilleadh eolais)

I've been running Thunderbird 145.0 very smoothly under W11 since 145 was released on esr. 24 hours ago, after making no changes to any software at all, I found that the following message appeared when i tried to download mail routinely from my Gmail server.

It reads 'Unable to write the email to the mailbox. Make sure the email system allows you write privileges, and you have enough file space to copy the mailbox'.

Does anyone else have this currently? I have used Thunderbird for over 15 years without this occurrence.

And yes, I do have write privileges (or I did until 24 hours ago) and there's plenty of space available.

I have a backup profile available but before I turn to that is there anything else I can try?

Thanks.

Asked by mrtimgriggs 16 uair ó shin

Last reply by mrtimgriggs 43 nóiméad ó shin

Sound does´t work

I can't get any sound from WEB streaming. The sound works when I stream movies from my PC. Firefox is updated. Windows 11 is updated. Drivers are updated. What should I d… (tuilleadh eolais)

I can't get any sound from WEB streaming. The sound works when I stream movies from my PC. Firefox is updated. Windows 11 is updated. Drivers are updated. What should I do?

Asked by magnus.0000 47 nóiméad ó shin

Firefox for iOS not showing updated website content

Hi, I am having an issue where Firefox for iOS is not showing the latest version of my website pages. Even after updating content and clearing the cache, the browser keep… (tuilleadh eolais)

Hi, I am having an issue where Firefox for iOS is not showing the latest version of my website pages. Even after updating content and clearing the cache, the browser keeps showing the old version.

Here is an example page: https://arabicmenu.org

I have tried:

Refreshing the page multiple times

Clearing browser data

Purging Cloudflare cache

Testing on other devices

Still, the content does not update. Is there a setting in Firefox for iOS that can fix this?

Thank you.

Asked by Arabic Menu 54 nóiméad ó shin

folders

1 of our folders are missing after some errors. I can see the mails, when I make a search that the folder is still there but I can not see it on the "overview".

Asked by lisealfi 2 lá ó shin

Last reply by lisealfi 1 uair ó shin

Alphabetised list of subfolders gone wrong!

Hi all - I'm running Thunderbird (14.05) on a desktop Mac running Sequoia 15.7.2 In my Local Folders, I have sub folders which in turn have a large number of subfolders.… (tuilleadh eolais)

Hi all - I'm running Thunderbird (14.05) on a desktop Mac running Sequoia 15.7.2

In my Local Folders, I have sub folders which in turn have a large number of subfolders. All of those sub folders are automatically listed alphabetically as they're created. In the last couple days, a fairly random selection of six folders from topline folders, sub folders and subsub folders have been shifted to the end of the alphabetized list and I have absolutely no idea why. I can manually move them back no problem, but I'd really like to stop it happening again! Also, I've tried clicking on the topline folder and choosing to sort by subject, but it changes nothing. Even renaming an mis-listed folder to a new name does not make it move to its correct place in the alphabet. Any ideas? Thanks

Asked by Adele Banks 1 uair ó shin

All Messages shows date in April

Dear Community, I have installed Thunderbird on a new system and imported my mailbox and archives from my old Mac (both running macOS). I am currently using macOS Monter… (tuilleadh eolais)

Dear Community,

I have installed Thunderbird on a new system and imported my mailbox and archives from my old Mac (both running macOS). I am currently using macOS Monterey 12.7.6 and Thunderbird 40.5.0 ESR (64-bit).

All messages—whether imported or newly received—both in the Inbox and in archives are showing the month as April (i.e., xx/4/xx). This issue also appears in the email body when replying or forwarding messages. Please note that the day and year are correct, only the month appears incorrectly as “4” (April)on all messages.

Messages in the imported local folder archives display the correct dates. I have email folders going back to 2006, and I would greatly appreciate your guidance to resolve this issue.

Many thanks in advance, Leonardo

Asked by leonardo17 2 lá ó shin

Last reply by leonardo17 2 uair ó shin

Firefox desktop bookmarks sync not updating phone browser bookmarks

Rasbperry Pi 5 desktop OS -> Firefox 142.0.1 (aarch64) -> Open application menu -> Settings -> Sync -> Sync logged into firefox account -> Syncing: ON -… (tuilleadh eolais)

Rasbperry Pi 5 desktop OS -> Firefox 142.0.1 (aarch64) -> Open application menu -> Settings -> Sync -> Sync logged into firefox account -> Syncing: ON -> tap Sync Now -> Syncing... -> complete in 5-10 seconds.

Phone iPhone 11 iOS 18.5 -> Firefox app -> not synced.

It seems I have to not just open phone's Firefox browser, but navigate to the phone's Firefox's Sync settings and then I see Firefox phone app syncing.

Unintuitive, needs improvement or some notification to remind of small human needed interactions.

Asked by kFirefoxForum 3 huaire ó shin

Firefox reliably crashing after updating to version 128

Hi everyone, we have a web application with different web pages generated by Vaadin. Since our client updated to Firefox version 128, Firefox reliably crashes on one sp… (tuilleadh eolais)

Hi everyone,

we have a web application with different web pages generated by Vaadin. Since our client updated to Firefox version 128, Firefox reliably crashes on one specific web page. Previous firefox version was 102.

Crash message: Gah. your tab just crashed

This is what we have done so far but without success: - Checked on different customer terminals (all showing same issue) - Raised RAM - Changed to troubleshoot (safe) mode - Disabled hardware acceleration - Cleared windows font cache - Checked crash reports


Here are some crash reports: Crash report f9c8a13e-d991-484a-b773-8f6650251113 Crash report b963d596-ebcb-4a1a-8934-fcc660251113 https://crash-stats.mozilla.org/report/index/4515ddeb-2d08-4337-9c3a-95d740251114

Currently there is no option to update firefox to a newer version.

I'm really grateful for your help, and looking forward to your reply!

Asked by murat.goek 3 huaire ó shin

FIREFOX BUG CHECK-WINDOWS 11,FIREFOX V145.0.1

Bugcheck Analysis * * … (tuilleadh eolais)

Bugcheck Analysis *

  • *

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000030, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff806b9225392, address which referenced memory

Debugging Details:



KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 1234
   Key  : Analysis.Elapsed.mSec
   Value: 7391
   Key  : Analysis.IO.Other.Mb
   Value: 0
   Key  : Analysis.IO.Read.Mb
   Value: 1
   Key  : Analysis.IO.Write.Mb
   Value: 26
   Key  : Analysis.Init.CPU.mSec
   Value: 1453
   Key  : Analysis.Init.Elapsed.mSec
   Value: 38843
   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 111
   Key  : Analysis.Version.DbgEng
   Value: 10.0.29457.1000
   Key  : Analysis.Version.Description
   Value: 10.2506.23.01 amd64fre
   Key  : Analysis.Version.Ext
   Value: 1.2506.23.1
   Key  : Bugcheck.Code.LegacyAPI
   Value: 0xa
   Key  : Bugcheck.Code.TargetModel
   Value: 0xa
   Key  : Dump.Attributes.AsUlong
   Value: 0x21808
   Key  : Dump.Attributes.DiagDataWrittenToHeader
   Value: 1
   Key  : Dump.Attributes.ErrorCode
   Value: 0x0
   Key  : Dump.Attributes.KernelGeneratedTriageDump
   Value: 1
   Key  : Dump.Attributes.LastLine
   Value: Dump completed successfully.
   Key  : Dump.Attributes.ProgressPercentage
   Value: 0
   Key  : Failure.Bucket
   Value: AV_nt!MiQueryAddressState
   Key  : Failure.Exception.IP.Address
   Value: 0xfffff806b9225392
   Key  : Failure.Exception.IP.Module
   Value: nt
   Key  : Failure.Exception.IP.Offset
   Value: 0x225392
   Key  : Failure.Hash
   Value: {48ac8bd5-3c4d-0c8d-617e-6e5fdec9028e}
   Key  : Hypervisor.Enlightenments.ValueHex
   Value: 0x7417df84
   Key  : Hypervisor.Flags.AnyHypervisorPresent
   Value: 1
   Key  : Hypervisor.Flags.ApicEnlightened
   Value: 0
   Key  : Hypervisor.Flags.ApicVirtualizationAvailable
   Value: 1
   Key  : Hypervisor.Flags.AsyncMemoryHint
   Value: 0
   Key  : Hypervisor.Flags.CoreSchedulerRequested
   Value: 0
   Key  : Hypervisor.Flags.CpuManager
   Value: 1
   Key  : Hypervisor.Flags.DeprecateAutoEoi
   Value: 1
   Key  : Hypervisor.Flags.DynamicCpuDisabled
   Value: 1
   Key  : Hypervisor.Flags.Epf
   Value: 0
   Key  : Hypervisor.Flags.ExtendedProcessorMasks
   Value: 1
   Key  : Hypervisor.Flags.HardwareMbecAvailable
   Value: 1
   Key  : Hypervisor.Flags.MaxBankNumber
   Value: 0
   Key  : Hypervisor.Flags.MemoryZeroingControl
   Value: 0
   Key  : Hypervisor.Flags.NoExtendedRangeFlush
   Value: 0
   Key  : Hypervisor.Flags.NoNonArchCoreSharing
   Value: 1
   Key  : Hypervisor.Flags.Phase0InitDone
   Value: 1
   Key  : Hypervisor.Flags.PowerSchedulerQos
   Value: 0
   Key  : Hypervisor.Flags.RootScheduler
   Value: 0
   Key  : Hypervisor.Flags.SynicAvailable
   Value: 1
   Key  : Hypervisor.Flags.UseQpcBias
   Value: 0
   Key  : Hypervisor.Flags.Value
   Value: 55185662
   Key  : Hypervisor.Flags.ValueHex
   Value: 0x34a10fe
   Key  : Hypervisor.Flags.VpAssistPage
   Value: 1
   Key  : Hypervisor.Flags.VsmAvailable
   Value: 1
   Key  : Hypervisor.RootFlags.AccessStats
   Value: 1
   Key  : Hypervisor.RootFlags.CrashdumpEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.CreateVirtualProcessor
   Value: 1
   Key  : Hypervisor.RootFlags.DisableHyperthreading
   Value: 0
   Key  : Hypervisor.RootFlags.HostTimelineSync
   Value: 1
   Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
   Value: 0
   Key  : Hypervisor.RootFlags.IsHyperV
   Value: 1
   Key  : Hypervisor.RootFlags.LivedumpEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.MapDeviceInterrupt
   Value: 1
   Key  : Hypervisor.RootFlags.MceEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.Nested
   Value: 0
   Key  : Hypervisor.RootFlags.StartLogicalProcessor
   Value: 1
   Key  : Hypervisor.RootFlags.Value
   Value: 1015
   Key  : Hypervisor.RootFlags.ValueHex
   Value: 0x3f7
   Key  : WER.System.BIOSRevision
   Value: 7.11.0.0


BUGCHECK_CODE: a

BUGCHECK_P1: 30

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff806b9225392

FILE_IN_CAB: 112125-25031-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808

 Kernel Generated Triage Dump

FAULTING_THREAD: ffff808c14a040c0

READ_ADDRESS: fffff806b9fc44c0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse

0000000000000030 

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: **** FIREFOX.EXE ***

STACK_TEXT: ffff9106`c01ff268 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffff9106`c01ff270 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 ffff9106`c01ff3b0 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 ffff9106`c01ff540 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 ffff9106`c01ff710 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 ffff9106`c01ff7c0 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 ffff9106`c01ff960 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 ffff9106`c01ff9b0 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000088`35102798 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124


SYMBOL_NAME: nt!MiQueryAddressState+232

MODULE_NAME: nt

IMAGE_VERSION: 10.0.26100.7171

STACK_COMMAND: .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 232

FAILURE_BUCKET_ID: AV_nt!MiQueryAddressState

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {48ac8bd5-3c4d-0c8d-617e-6e5fdec9028e}

Followup: MachineOwner


8: kd> .thread /r /p ffff808c14a040c0 Implicit thread is now ffff808c`14a040c0 Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124

Asked by glee018b1 3 huaire ó shin

I lost all my usual tabs, after closing an unseen instance of firefox, opened by Mozilla.

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox. It wasn’t until I closed my normal sess… (tuilleadh eolais)

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

Asked by GowerMick 6 lá ó shin

Last reply by GowerMick 3 huaire ó shin

mailto for AOL email

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like othe… (tuilleadh eolais)

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like other mail programs. Can this be sent to support to correct please?

Note that I have tried to correct the URL command but have been blocked at all suggest modification points.

Asked by toddrpeters 1 lá ó shin

Last reply by toddrpeters 3 huaire ó shin

Firefox deleted all my data

Hi All, My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just … (tuilleadh eolais)

Hi All,

My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just gone. Is there any way to get it back?

Kind Regards

Asked by Riaan 14 uair ó shin

Last reply by Riaan 4 huaire ó shin

Email sending not working

Since last night my emails in 3 accounts won't send in thunderbird. I get the following message the message could note be sent because connecting to the outgoing server … (tuilleadh eolais)

Since last night my emails in 3 accounts won't send in thunderbird. I get the following message

the message could note be sent because connecting to the outgoing server SMTP mail.optusnet.com.au failed. The server maybe unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) is correct and try again.

The provider Optus has confirmed it doesn't have any issues.

Is there a problem with this with Windows 11 which i have just downloaded 5 days ago?

Does anyone have any suggestions?

Asked by ajs1101 5 huaire ó shin

Last reply by ajs1101 4 huaire ó shin